Gas service: connection and activation

After connection, a trusted installer must prepare your indoor system in compliance. That is, it is made by an installation company registered with the Chamber of Commerce and authorized under the Decree of the Ministry of Economic Development and the Ministry of the Environment and the Protection of the Territory and the Sea 22 January 2008, n. 37.

Once the internal system has been prepared, choose the sales company with your PDR and request the verification and activation procedure of the new supply.

To do this, you’ll need the following documents:

• Annex H/40 – Confirmation of gas supply activation/reactivation request
• Annex I/40 – Certification of correct execution of the system.
• The documentation that the installer leaves you

How to complete and sign the forms

Attachment H/40 is to be completed and signed. While Annex I/40 is to be completed and signed (with stamp and signature) by the installer who will attach further technical documentation to exhaustively describe your internal system with the specific technical characteristics of the system (list shown on the second page of the form “Annex I/40”)

Annex H/40 and I/40 must be completed and have the same date.

Send everything on MyItalgas, we will check that it is complete and compliant!

If the 40/14 assessment is successful, you can make an appointment to activate the gas with your sales company.

If this is not the case, you will have to ask the installer to make the changes and resubmit the documents. We will inform you on the MYItalgas portal, in the “my requests” section, of the necessary additions to be made.

Keep a copy of all submitted documentation.

To find out when the 40/14 safety assessment documentation is needed and how to send it, visit the “Post meter safety” page.

Ask the sales company for the appointment for the placement and activation of the meter. Our authorized technician will come to you, show you an identification card and will be the only one who can work on your meter. Once the work is finished, you will not have to make any payment, the costs will be charged directly on the first bill.

To verify your current gas supplier on your meter read here.

The sales company to which you have turned for the supply of gas will provide you with the necessary forms for the new activation (installation of a meter). More specifically:

• Annex H/40 – Confirmation of gas supply activation/reactivation request
• Annex I/40 – Certification of correct execution of the system.
• Annex G/40: information defined by ARERA on the assessment procedure and

Power supply activation date

Fill in and send this form together with the technical documentation issued by the installer, ensuring that the date of signing the I/40 form is NOT earlier than the date of request for activation to the sales company (shown at the top of the H/40 form, in the “seller section” box).

If the outcome of the assessment is positive, an appointment will be made to activate the supply. Otherwise, the anomalies must be corrected by the installer.

The connection times depend on various factors, including the availability of technical services, the approval of local authorities if it is necessary to apply for a permit and the complexity of the system to be installed. Gas activation times may vary from case to case: contacting experienced professionals in the field can help ensure efficiency and speed